Annette Hale's Indoor Comfort Systems Customer Reviews
Free Quotes | 24-7 Emergency Response | Servicing All Makes and Models
256-885-0430
EXCELLENT 706 reviews Michael Sargent Technician Cody Bell was great. He arrived on time, identified the problem quickly, and had it resolved and running right away. Very reasonable price as well. Charles Fulks Annette Hale's Indoor Comfort Systems repaired our HVAC quickly and professionally. Highly recommended. A different part failed in 2025. Again, Annette Hale's Indoor Comfort Systems, Troy & Cody, repaired our HVAC within one business day. Very satisfied with the service. Diane Summersill These guys are fantastic and the tech Cody was the Rock star for the Team. He was very professional and courteous. I recommended the to everyone across the Tennessee Valley. Anna Smarr I had Troy come out as my technician. I appreciated the quick work and honesty. Preston McGuire came right behind and priced new units based on my needs. Super knowledgeable and friendly people. Rebecca Morgan The install team was efficient and punctual. Jeff Johnson, the install manager, took the time to show us the equipment once the job was completed and explained what his crew did during the entire process. Everything was seamless from the quote, paperwork signing, the installation and to the service technician coming after the install to check the overall system function and operation. We were super impressed that our comfort consultant called that same evening to enure we were pleased and all was as it should be. Disclaimer: I am an employee at Annette Hales and was able to see how our customers are treated by our team. It's refreshing to see if from the angle of a paying customer and experience the process from a different point of view. She is really is the Lady with the Team you can trust! Carol Burke We're been with Indoor Comfort since construction of our home, over 14 years. Additionally, since HVAC installation, they have performed preventative maintenance twice a year on our systems and we're quite pleased. Cody Bell, service technician, was very professional and courteous. James Adkins Indoor Comfort System's installed my HVAC unit when my house was built. I have used them ever since for preventive maintenance. The technicians have always been on time and were good to explain to me exactly what they were doing for the service. I plan to continue using them. Update on 1/8/2025. I want to complement the work performed by Brandon Showers. He performed my 6 month service today and found an issue with the wiring of my thermostats. He fixed them both quickly and explained everything he was doing and why. Wilma This is a shout-out for Cody who came to do the fall maintenance on the system. Not only was he polite and professional, I had an afternoon appointment and called to see if he could come early. He was very accommodating and came within the hour of my call! I can't say enough good things about this company. They are all courteous and helpful! May God bless them more in 2025! The service technician, Ronnie, came to do spring system maintenance on my HVAC, which they installed several years ago. He was professional and took his time to check out the inside and outside components. I would recommend him to anyone who needs maintenance service. Annette Hale Indoor Comfort System has been excellent in its services. I know when to expect the technician because I get a text telling me he is on the way. This is a nice service perk. Davin Kyle Our HVAC went out in the middle of the summer. The service tech Dylan, came out and had us two options in no time. He had a way to fix it but was honest to us up front that our system was well beyond the reccomended years. I'm very thankful for that, because other places would have done the quick fix, gotten their money, and then a month later I would have had to buy a new unit anyway! This place beat the competitions price, Preston worked with us building us the best package/ unit for us and told us about a way to get 0% financing! Then every installation worker that came out was fantastic! Dylan came back out after install and walked us through using the app, pointed out some filters that were cheaper and better for the unit, and has continued to answer any odd end questions we have had!
