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"knowledgeable, resourceful, courteous and very energetic" |
I am writing to express my satisfaction with my recent installation of a Carrier central air and heat pump system. I was particularly impressed with the installation crew of Tim and John. They were knowledgeable, resourceful, courteous and very energetic during the entire installation process. When I would ask a question or request something to be done a particular way they were always willing to immediately answer my question or accommodate my request. Their resourcefulness was particularly demonstrated when we discovered some original builder issues affected the installation and they quickly suggested a “work around” for these issues. Throughout the installation I was struck by their level of energy and willingness to consistently work hard to get the job done. I was quite impressed with this team.
I am already very pleased with my system and its performance. Due to the recent variations in our weather, I have ad the opportunity to evaluate both the heating and cooling cycle. Both cycles have performed well and the system has easily maintained the desired temperature in my home. I am also very appreciative of Searcy’s continued interest during the progress of the installation and his willingness to offer assistance during and after the installation.
Thank you for your cooperation, the excellent crew, the timely completion of my installation, and the pleasant home environment I am now enjoying.
Sincerely,
Gregory Lazarian
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